Privacy policy

1. Data controller

Personal data collected on this website is processed by GROUPE INGEPRIM, SARL with share capital of €1,000,100, Toulon Trade Register no. 847 640 661, Carré Vilette, 526 chemin de la Vilette, 83400 Hyères, France — contact@ingeprim.com — +33 4 22 82 18 01.

2. Data we collect

We only collect the information you choose to send us through the website’s forms:

• identity and contact details: last name, first name, email address, phone number;
• your project: residence of interest;
• for LES SUITES DU DOMAINE: whether you would like a visit;
• the language in which you are viewing the website.

We never ask for health information about you or a relative; please do not share any in your exchanges with us.

3. Purposes and legal bases

• Responding to your enquiry (floor plans, prices, availability, presentation of the residences, arranging a visit): steps taken at your request prior to entering into a contract (Article 6(1)(b) GDPR).
• Following up on your project and keeping you informed of availability at the HÉLIO MARIN Estate: GROUPE INGEPRIM’s legitimate interest in following up its business contacts (Article 6(1)(f)), which you may object to at any time.
• Sending you information about other INGEPRIM developments: only with your consent (Article 6(1)(a)).

Your data is not subject to any automated decision-making or profiling.

4. Recipients

Your data is used exclusively by the INGEPRIM group’s sales team and, for enquiries about LES SUITES DU DOMAINE, by INGEPRIM LOCATION, the residence operator. It is never sold, rented or passed on to third parties. The website forms do not transmit any data themselves: they open your email application with a pre-filled message to contact@ingeprim.com, which you choose to send. Your data may be processed by our technical service providers acting on our instructions: the website host (OVH SAS, France) and our email provider. Where these providers are located outside the European Union, transfers are covered by GDPR safeguards (European Commission standard contractual clauses or the EU–US Data Privacy Framework).

5. WhatsApp

The WhatsApp button opens the WhatsApp application with a pre-filled message. The website transmits no data: you decide whether to send the message. Conversations are then subject to WhatsApp’s terms and privacy policy (Meta Platforms Ireland Ltd). We only use your WhatsApp details to answer your enquiry.

6. Retention

• Prospect contact data: 3 years from your last contact with us, after which it is deleted or anonymised.
• If you become a buyer or tenant: for the duration of the contract, then for the periods required by law.
• If you object: your details are kept on an opt-out list for 3 years solely to ensure you are not contacted again.

7. Your rights

Under the GDPR and the French Data Protection Act, you have the right to access, rectify, erase, restrict and port your data, to object to its processing, to withdraw your consent at any time and to set instructions regarding your data after your death. To exercise these rights, write to contact@ingeprim.com or to GROUPE INGEPRIM — Personal data, Carré Vilette, 526 chemin de la Vilette, 83400 Hyères, France. We will reply within one month. You may also lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr), or with your local supervisory authority.

8. Cookies and trackers

This website uses no advertising cookies, analytics tools or social-media trackers. Only your language preference (French or English) is stored in your browser so the site is shown in the language you chose; this storage is strictly necessary for the service you request, requires no consent and is never sent to us. Fonts are hosted with the website.

9. Security

The website is served over an encrypted connection (HTTPS). GROUPE INGEPRIM applies appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration.

10. Changes

This policy may be updated, in particular if the website or the regulations change. The date of the last update is shown at the top of this page.